Whether it's phone wire used for dial-up and digital subscriber lines (DSL), or the coaxial cables that carry cable modem connections, these connections are a bottleneck between the carrier's big pipes and your bandwidth-starved computer.

FORBES

Most businesses haven't spruced up billing and accounting to keep pace with the complex services, creating a system riddled with waste--paying bills for inactive lines, ignoring discounts and failing to spot employee fraud and curb excessive dial-up time from workers' homes.

FORBES: Dialing for Dollars