At a meeting of the city council's cabinet on Thursday, Mr Ferguson gave his approval for funding to develop a business case for the project.
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Redman uses the example of customer billing to develop a business case that helps data quality make the cut among competing priorities.
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If you have been recruited to create something intended to develop the business, as in this case, it's easy to feel under pressure.
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The first step is to develop a business case and a strategy.
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"The city has worked in a very positive and collaborative way with them over the last few years to help inform and develop our business case and we are surprised that they have now chosen to appeal at such a late stage, " he said in a statement.
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