Detailed information about the school's performance against others and national averages are available too, but not for general release at the moment.

BBC: There might soon be no need to go into school for results

And 60 days after that disclosure, employers would have to provide detailed information to participants about fees, expenses and investment performance.

WSJ: 401(k) Plans Step Into the Sunshine

In the traditional model, CRM is a system of record: it tracks customer information and contact history, manages the sales pipeline, and enables detailed analysis of sales performance and customer data.

FORBES: From Customer Management To Customer Engagement