Starting with the database technology that removed me from the equation, to the designof the service process, to the human factor, the entire brand experience integrated seamlessly.
Instead of trying to revamp JIMS with brand-new technology, Harris County has stuck to its grand-design architecture by migrating its legacy database to the more current Model 204 Database Management System, made by Computer Corporation of America, and rewriting Cobol applications in the Model 204 language.