She said using the helicopter would not cost customers any extra money, but due to the limited capacity - about half a tonne of post in each trip - special delivery would be subject to availability.
You'll be able to tuck in a few groceries from the farmer's market in there, but a trip to IKEA will likely end up with you opting for delivery instead.
Paquin told me about the time LL Bean was late on a canoe delivery and one of his team members strapped the canoe on the top of his car and travelled from company headquarters in Freeport, Me. to New Jersey to make a personal delivery to the customer, who was about to take off on a trip down the Delaware river.