He convinced Genentech in 1986 to let him do more research on the method, and the company applied to patent the inhaled delivery of growth factors.

FORBES: The Impossible Made Possible

Proximity to the customer, quality, responsiveness, delivery times and other factors matter as well.

FORBES: China As A Workshop

But for these forces to work we have to remove a host of factors that trap the delivery of care in obsolete and costly business models.

FORBES: Magazine Article

It is impossible, for example, to demonstrate a link between health-care delivery and life expectancy, because factors such as diet, exercise and smoking are much more important than the number of costly gadgets in hospitals.

ECONOMIST: Your money or your life