They recognized that everyone could make a difference and contribute to delighting a customer.
Then, after Lopez dunked, he rotated over for a huge block of Lopez, delighting the crowd.
The drink has been delighting, calming and fortifying humans since before the beginning of recorded time.
Kawasaki defines enchantment as the process of delighting people with a product, service, organization, or idea.
Do a good job as well as you can and focus on delighting your customers always.
Still, big banks have a long way to travel before they will be delighting their customers.
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In addition to disarming critics and delighting investors, Apple has been dishing out lawsuits.
Surprising and delighting your customers is one of the best ways to gain loyalty and word-of-mouth recognition.
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Instead we must delight customers, and delighting people is exactly what getting a hand written note invariably does.
It all comes down to delighting the customer and creating an emotional bond.
Delighting the customer requires a shift from an inside-out to an outside-in focus.
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In this world, efficiency is considered important but subordinated to the values of delighting customers, transparency and continuous improvement.
And next year, Apple will likely update the iPad yet again, further anger the few while delighting the many.
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For some people, the idea that delighting customers is more profitable than a direct attack on making money is counter-intuitive.
Large firms that continue to innovate, like Apple over the past decade, have found ways to go on delighting their clients.
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This is the essence of radical management: delighting other people and seeing in their delight a spur to do even better.
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This movement is about delighting customers, inspiring engaged employees and creating organizations that help the community in which they do business.
Firms that have implemented it seriously, and have focused the entire firm on delighting customers, have enjoyed extraordinary financial results.
With new revelations almost every day, many linking disparate criminal activities in distant states, the congressional inquiries are delighting conspiracy theorists.
Art thrives on delighting its audiences and developing a loyal fan base.
With Juliette Lewis as a drug dealer, delighting in her own stash.
Paradoxically, firms that focus consistently on the goal of delighting their customers make more money than firms focusing on making money for shareholders.
Delighting customers is not the universal modus operandi of Safeway, even though some individual workers are helpful to me from time to time.
Instead, companies should place customers at the center of the firm and focus on delighting them, while earning an acceptable return for shareholders.
This means establishing the organizational goal of doing whatever is needed to go on delighting their customers, not just tweaking the supply chain.
We have systems going in which are delighting clinicians and benefiting patients, you know I have a report here from my team in Nottingham.
The way products are designed, manufactured, packaged, and supported needs to be guided by a passionate, fanatic commitment to understanding and delighting the customer.
What Commissioner Roger Goodell and the NFL missed was that the bottom line of 21st Century business is delighting the customers, not making money.
Delighting customers is what big companies lose sight of when they focus on making money for shareholders and hierarchical bureaucracy sets in as they grow.
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Ennis was one of the faces of London 2012, delighting British fans in the Olympic Stadium by clinching heptathlon gold at her home Games.
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