They hiked a whistleblower's cut from 10% to as much as 30% and lowered the threshold for guilt from knowingly ripping off the government to the fuzzier notion of "deliberate ignorance" or "reckless disregard" of regulations.

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We are left with wondering whether this was deliberate misrepresentation by Michaels, or whether it was simply ignorance.

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Sir William's point is that the unfairness can often be the result of ignorance or thoughtlessness, not necessarily of a deliberate act.

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