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The Ombudsman will take over dealing with complaints about individual CMCs from the Ministry of Justice's (MoJ) Claims Management Regulation Unit (CMRU) in 2013.
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Jo Webber, of the NHS Confederation, which represents trusts, said it was "absolutely essential" that the health service got better at dealing with complaints.
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The plan, which was presented to trade unions on Thursday, included the appointment of a "mobility mediator" in charge of dealing with complaints from workers, as well as a freeze in further staff cuts.
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There are established rules and arbitration procedures for dealing with investor complaints related to brokerages or mutual funds.
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To avoid this situation, marketers should consider establishing a separate Facebook page or Twitter handle dedicated to dealing with customer complaints.
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But after dealing repeatedly with complaints from Ocean Spray farmers that they were getting scant attention, PepsiCo acquired Tropicana and eventually let the deal with Ocean Spray lapse.
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"The DUP has consistently argued the police ombudsman should solely focus upon dealing with present day complaints into the PSNI and de-couple it from historical investigations which has marred this office in controversy from its inception, " he said.
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The sequestration cut would mean the agency will need to process an ever-growing number of complaints while dealing with a budget cut nearly four times larger than it absorbed in 2012.
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Although the uninsured can usually find free treatment for acute complaints, such as heart attacks, they lack regular medical attention, which is the key to dealing with chronic, expensive conditions such as diabetes.
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