But what if, like Jacob, you are a deaf child with hearing parents?

NEWYORKER: Little Strangers

In the case of Megan and Michael, being the parents of a deaf child meant travelling into a foreign country.

NEWYORKER: Little Strangers

Potter was hoping that Cigna archrival Aetna would get most of the negative attention, but in fact Cigna was a major villain, at one point shown denying a cochlear implant to a deaf child.

FORBES: Spying On Michael Moore And Dumping Sick People Overboard: Highlights From Wendell Potter's Harsh HMO Memoir (Part I)