The products and solutions are complex, but figuring out how to make them work in the customers' language makes a difference.

FORBES: Teaching the Teachers

The improved design streamlines the process, improves the speed of check-in, offers 12 language options and gives customers the ability to self-select options they find most important in their experience.

ENGADGET: Delta introduces Fly Delta app for iPad, iOS 6 Passbook integration

Amazon.co.jp launched the Japanese Kindle Store, offering customers a vast selection of over 50, 000 Japanese-language Kindle books.

ENGADGET: Amazon Q3 2012 earnings: $13.18 billion revenue, net loss of $274 million

LUXEMBOURG, October 7, 2011-(NASDAQ: AMZN)- Amazon.fr today launched the French Kindle Store offering customers a vast selection of over 35, 000 French-language Kindle books, all 28 L'Express best sellers available in digital-the most in France-hundreds of popular graphic novels and over 4, 000 free classics in French.

ENGADGET: Amazon brings Kindle and associated ebook shop to France

To combat potential traffic jams, Verizon added language Thursday to its contract terms saying it may slow down connections for customers that fall in the top 5% of bandwidth use.

WSJ: Verizon to Curb Highest Data Users

The OFT will be intrigued to learn that nearly all the terms and conditions that the banks currently publish to their customers are, in Mr Justice Andrew Smith's view, in plain and intelligible language.

BBC: Slow progress on bank charges

Language also matters in our organizations, especially in the way we treat our employees, customers, and other stakeholders.

FORBES: Are You a Tourist or Resortist?