The goal was to provide thousands of New Orleans visitors with direct customer service by tracking relevant social media conversations on several different platforms within a 10 mile radius.
Enterprises are also beginning to embrace IoT for tracking physical assets, managing customer relationships, and creating efficiencies in business operations and supply chains.
We are committed to helping businesses connect with their customers: to help them quickly adapt their brands and how they engage with their customers in an Omni-channel environment that includes everything from the engagement you have with a customer at a retail store to having and tracking conversations on multiple social networks such as Twitter, Facebook, LinkedIn, etc.
Its CRM tracking informs the campaign with real-time information like customer behavior and loyalty, meaning the campaign can seamlessly retarget any groups from earlier campaigns or contact lists available within the broader Salesforce company.