As a big Salesforce.com customer for both Sales and Service Cloud, I obviously hope the company stays focused on delivering success to its customers.

FORBES: Sales Pressure Cloud Hype

Every Oracle CloudWorld event features tracks for the cloud can be used in Sales, Customer Service and Support, Finance and Operations, HR, and Applications Development.

FORBES: Oracle Cloud Tops 10,000 Customers and 25 Million Users

This week at Dreamforce, a large cloud computing event sponsored by Salesforce.com, customer service company Genesys will announce a new application for use on the Salesforce.com application platform.

FORBES: Genesys Teams Up With Salesforce For Customer Service

Since its early days, Groupon has used a cloud-based software system, called Zendesk, for its customer service.

FORBES: How to Provide Groupon-Style Service

It is probably the most successful Cloud company out there, is unparalleled in the online business, has taken customer service to a new level, has ramped up its apps market to bring it to the top of the tree in terms of monetization, within a year of launch, is in the device business with maybe a smartphone soon and leads the way in crowd labor.

FORBES: With Facebook, Apple and RIM Down, Why Is Amazon Up?