This is the third straight quarter we've seen significant subscriber growth from Virgin, a development that we believe is key to driving higher customer satisfaction and improved metrics for Virgin as well.
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The American Customer Satisfaction Index rated Sprint No. 1 among all national carriers in customer satisfaction and most improved, across all 47 industries, during the last four years.
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Additionally, the 2012 American Customer Satisfaction Index ranked Sprint No. 1 among all national carriers in customer satisfaction and most improved, across all 47 industries, during the last four years.
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The American Customer Satisfaction Index rated Sprint No. 1 among all national carriers and most improved in customer satisfaction across all industries during the last four years.
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Recently, the American Customer Satisfaction Index ranked Sprint No. 1 among all national carriers and most improved in customer satisfaction, across all 47 industries, during the last four years.
ENGADGET: PSA: Sprint LTE goes live today, honest and for true (update: includes Missouri)
Joyce conceded that the airline had been hit hard by industrial action, however he said that the airline's brand and customer satisfaction ratings had improved "signficantly" since the grounding.
The company declines to publish any measures of what it asserts is improved customer satisfaction.
The fans and likes may roll in, but meaningful results like improved customer satisfaction and increased sales revenue remain elusive.
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While its sales closure rate hasn't improved, customer satisfaction scores have ticked up recently.
Rather, excellence is understood in quantifiable, concrete terms, like dramatically improved customer and employee satisfaction, as well as in terms of the grace and ease, the efficiency and consistency with which such is achieved.
Powerful 4G smartphones like Samsung Epic 4G is one of many reasons Sprint is the most improved company in customer satisfaction, across all industries, over the last two years, according to results from the 2010 American Customer Satisfaction Index.
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German insurance provider ERGO has built an in-house app for iPhone that thousands of agents use to process insurance claims, which has significantly reduced paper work and improved processing time and customer satisfaction.
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Indeed, the company has found that since introducing the NPS in November as customer satisfaction with its sales associates, service and price perception has improved.
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In the second six months, Katango improved that performance to building the groups in 15 seconds with 98% customer satisfaction.
As a result, during one of most challenging economic environments in history, customer satisfaction has more than tripled, employee engagement has increased by more than 30%, and financial results have improved dramatically.
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