This is a relatively subtle way by Time Warner Cable to test customer response.
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Time Warner Cable is finally testing out customer response to its broadband usage-based pricing.
FORBES: Time Warner Cable Tinkers With Pricing, Stock Should Slip To $66
Moreover, the addition of iPads and iPods to the stores have received positive customer response.
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"We're thrilled with the customer response to iPhone 4 on Verizon Wireless, " said an Apple spokeswoman.
These products received good customer response, resulting in 4% comparable store sales growth in November.
Some Yahoo clients now press other media to provide Yahoo-style data on customer response.
"We are blown away with the incredible customer response to iPhone 4S, " said Philip Schiller, Apple's senior vice president of Worldwide Product Marketing.
ENGADGET: Apple iPhone 4S pre-orders exceed one million in first 24 hours (updated)
On the other hand, customer response has proven otherwise.
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"iPhone 5 pre-orders have shattered the previous record held by iPhone 4S and the customer response to iPhone 5 has been phenomenal, " said Philip Schiller, Apple's senior vice president of Worldwide Marketing.
ENGADGET: iPhone 5 pre-orders crack 2 million in first 24 hours Mobile
In October 2011, Heinz also introduced limited time Heinz Ketchup Blended with Balsamic Vinegar, but due to overwhelming customer response, the company decided to permanently add the ketchup to its portfolio of products.
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As Ann releases its Q4 fiscal 2012 earnings on March 8, we expect its strong performance to continue driven by good customer response to its fashion-based apparel, healthy direct-to-consumer growth and balanced pricing strategy.
When I asked EE whether the new price plans were a response to poor uptake of 4G, I was told the company could not disclose any numbers, but had been "very pleased with the customer response to the launch of EE".
South West Trains said it had launched a joint 10-point plan with Network Rail to tackle the drop in performance and fall in customer satisfaction in response to the survey.
After investing anywhere from three weeks to an entire year into the making of a hat, a connection forms between the milliner, eager to hear her customer's response, and the wearer, who usually picks up the phone as soon as the box arrives, squealing.
ThinkFlood has also updated its original, award-winning RedEye remote control in response to customer feedback.
ENGADGET: Thinkflood intros RedEye Pro networked home automation controller
What those features have in common is representing a response to customer preferences while being unique to the particular retailer that's offering them.
The overhaul is in response to customer feedback the Yum Brands chains began soliciting aggressively in 2000 after Novak was named chief executive of the company, then called Tricon.
He said the company had introduced the policy in response to customer feedback, to make sure "that customers who are good payers, and pay on time, do not subsidise the customers who are late payers".
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Mike Smith, director of the customer-security incident response team at Akamai, says such attacks are possible because of improperly configured domain-name servers the servers that correlate website addresses, such as wsj.com, into the numerical addresses used by servers.
"EE's decision to offer both a relatively lower-priced tariff at the entry level and a plan with more data at the top end is clearly in response to customer feedback, " said Matthew Howett, an analyst with research firm Ovum.
Otherwise, there is a failure exception when a waiting customer does not receive a response.
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Zendesk, for example, provides information on the amount of time it takes to assign a ticket, send a first response to the customer, and resolve that ticket, among other data points.
There is a big difference between finding disgruntled customer posts and having an end-to-end system that can automatically discern which posts warrant response, record them in the customer service and CRM system, route them to the right subject matter expert or agent, and report on the result.
Customer experience expectations evolve rapidly in response to variables unrelated to and over which the vendor has no control or prescient knowledge.
Marsh may have added to its customer relationship problems with its tepid initial response to the crisis.
Raise your hand if you have heard one of the statements above from someone in leadership in response to a call for better customer understanding.
If he had called our Customer Service line and expressed his dissatisfaction, our response would have been more immediate and personal.
"By incorporating Seagate's SSHD technology into our product offerings we are able to address customer demand for greater speed, shorter boot up and response times, optimum storage capacity and better battery life, all at a lower price point, " said Jerry Gross, vice president, Lenovo global procurement.
ENGADGET: Seagate ships its first desktop hybrid drive, third-gen laptop models
Not just by advancing insurance payments for cleanup and other initial response work, insurers can also provide enhanced customer service to expedite each of these specific customer needs if only by being impeccably responsive when inquiries as to scope of coverage are made, or clarifications on notices or extensions are sought.
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