The applications software market consists of various applications like Enterprise Resource Planning, Customer Relationship Management and Business Intelligence to name a few.

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Business ByDesign includes hosted versions of several SAP applications, including enterprise resource planning, customer relationship management, business intelligence, supply chain management and product lifecycle management.

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During her time in marketing, she collaborated with IT departments in developing data-driven marketing strategies, and implementing sophisticated customer relationship marketing (CRM) and business intelligence systems.

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Open-source firms are flourishing in databases (Ingres, for instance), business intelligence (JasperSoft), customer-relationship management and other business applications (SugarCRM, Alfresco).

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Business applications include Customer Relationship Management, Regulatory Compliance, Contact Centers, Help Desks, Web Self-Service and Business Intelligence.

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