Another sunsetted provision (Sec. 212) affords protection to ISPs from lawsuits if they turn over to the authorities customer records that suggest an immediate risk of death or serious physical injury.
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In the case of Northeast Utilities, Infosys got the strategic advice business while IBM got left with the scut work of moving the company's 2 million customer records from the old system to the new.
But a recent report by the Federal Trade Commission, which studied some 2 million customer records, found that people with credit scores in the lowest decile, or 10%, generated twice the claim costs of those in the highest decile.
Using the HANA in-memory data engine, salespeople can use BusinessObjects Explorer to query and drill into 12 million active customer records and 700 million historical records in real-time, versus the 4-5 hours it used to take to run a report.
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Jon had a different idea: what if there was a single application that could, as a team, manage customer records, manage calendars, track sales interactions, and even be used to track and forecast sales, and generally become a common sales and marketing automation system?
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Foti's exhaustive list of demands for documents include all of UBS' electronic and paper communications files relating to Sedona stock, its trading records, monthly stock inventories, stock loan documentation, information regarding commission payments, customer account records and research done in house related to Sedona.
It can piece together customer service records, photos, e-mails and Web pages into a coherent whole.
"If you have all your protection up-to-date it still doesn't allow you to answer questions such as are my customer financial records safe or are the designs for a new product protected from competitors, " says Parenty.
Individual brokers' histories--including customer complaints and records of bankruptcies--are online at www.finra.org.
Using the software, users can click on a contact in the CRM application and automatically call that person on their IP phone, or have a customer's records automatically pop up on their computer screen when he or she calls.
Seven of the donors, including Mandell, had either at least one regulatory violation or multiple customer complaints on their records.
Amazon's ability to maintain records of customer preferences and then act on that information gives it yet another advantage as an online retailer.
Above this sits corporate and industrial vulnerability that threatens organisations' most valuable data -- be it financial records, customer data or intellectual property.
Aflac, a big American insurer, has developed several apps that allow members of its sales team access to customer data and claims records without having to log in from a desktop computer.
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What's more, in my view the company has sullied its brand with questionable promotions, declining customer service and tight credit even for customers with stellar payment records.
To create that personalized report for each residential customer in the East Bay utility district, WaterSmart will not only use historical records of water use but also real estate, demographic and weather data.
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