Customer involvement will be gained not through traditional free registration or sweepstakes, but through beta accounts, re-contact streams and peer incentives.

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The investor democratization and customer communication involvement crowdfunding allows will trigger widespread corporate implementation by Q4, 2013.

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Capitalism works where there is competition, or at least some customer and worker involvement in which company to use or work for in an industry.

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As a result, the coming year will see intense CIO involvement in optimizing customer experiences, exploiting analytics, transforming Big Data to Big Opportunities, accelerating all facets of enterprise execution, mainstreaming social capabilities, and enabling co-creation of value with customers.

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And, if liberal means that through involvement and meaningful recognition, you can get workers to participate in significantly increasing quality, customer service, and profitability, yes guilty!

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