Capital One said its Venture card offer to match up to 100, 000 miles per customer hit one billion miles in just 25 days.
So how do you know if your best supplier or customer is about to hit the skids?
Otherwise, the customer acquisition treadmill will hit diminishing returns very early on.
But AQR co-author Dean Headley says full-price and premium airlines like Virgin tend to attract more complaints than low-cost economy carriers, so Virgin might have taken a hit on customer complaints because its passengers expect more than those flying other airlines.
Galleon is winding down after being hit with heavy customer redemption requests.
Ultimately they are on the hook for revenues and if managing the customer experience will help them hit their targets, then roles and responsibilities be damned.
It responded to most of my inquiries fairly quickly, hit most of the right customer-service notes on the emails, and eventually came through with something resembling a refund.
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The presenters were from a Boston startup, Direct Hit, which claimed to use proprietary customer feedback to rank Web searches based on popularity.
Yet the increasing number of economic losers our society is spewing out might well not have a choice about taking on the role of extras in soon-to-be hit YouTube videos of such store management induced customer scrums.
Mr. Moebs also said new charges by the bank will likely hit a broader portion of Bank of America's customer base than the debit fees it abandoned.
If they hit a filter, we will do something like call the customer to check.
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No rumble seat (yet), so strictly speaking, it is a Business Coupe, designed for a generation of men in hats and blue serge suits to load their sample cases into the giant trunk and hit the dirt roads of Depression America in search of the elusive customer with money.
In a world moving at Internet speed, a customer's objectives are constantly being revised, so programmers have to be able to hit a moving target.
Another customer, Dyane Fletcher, said a lot of people in the area affected had been "hit hard" by the lack of signal.
Probably our most remarkable customer story is that of the SOFTBANK Group, which faced the devastating earthquake and tsunami that hit Japan in 2011.
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Joyce conceded that the airline had been hit hard by industrial action, however he said that the airline's brand and customer satisfaction ratings had improved "signficantly" since the grounding.
With a growing customer base, on-line exposure, minimal debt and very few assets, when the global economic crisis hit in 2008, Aramex was in prime position.
This would be a major hit to the bottom line, as Netflix would need four new streaming users to compensate for every DVD customer lost, Wible said.
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