• The Nordstrom brand has done an amazing job over the years of creating a customer friendly experience in their department stores but has left the Nordstrom Rack customers with much to desire.

    FORBES: Nordstrom Rack Listened

  • As passenger numbers increase with better marketing and customer-friendly services, even the hurdle of cost should start to fall.

    ECONOMIST: A better way to fly

  • Why can't other carriers wholeheartedly embrace this customer- friendly approach?

    FORBES: Fact & Comment

  • The successful ones have a customer-friendly menu, skills to produce their menu in a restaurant setting as well as the personality and connections to bring in customers, Mr. Cameron says.

    WSJ: This Week, It's Italian, Next Week, Californian

  • Mayor Michael Bloomberg pointed to the need for a more customer-friendly approach by city agencies and customs officials as a way to lure more foreign tourists, many of whom are big spenders who bring a lot to the local economy.

    FORBES: American's Big Apple Bet

  • "Retailers need to go out of their way to provide friendly customer service, because everybody's going to be out there screaming value, " he says.

    FORBES: Magazine Article

  • Staff should be retrained for friendly customer service.

    FORBES: Best Buy In Turmoil: Will It Survive?

  • According to a Morgan Stanley report, Taobao was more customer focused and user friendly than eBay EachNet.

    FORBES: How EBay Failed In China

  • While that may be good for the future of bitcoin, it alters the business model for payment processors like BitPay because they are forced to rely more on the Bitcoin-only processing spread which is justified by customer support and user-friendly plugins.

    FORBES: Largest Bitcoin Payment Processor Raises $510,000 Angel Round

  • James Neal, who as head of Columbia University's libraries in New York is a big customer, gives Reed Elsevier top marks for creating user-friendly research products, but he also has a six-point gripe list with the company that includes price-gouging and concerns that scientific journals are increasingly being consolidated under one corporate banner.

    FORBES: Double Dutch No Longer

  • Now that things are back to the way they always were, it paints the company in a feel good, consumer friendly way that shows how responsive they are to their customer base.

    FORBES: Breaking Bourbon News: The Public Spoke, Maker's Mark Listened - Returning To Original Formula

  • It might not be as incredibly user-friendly as the iTunes Music Store and the iOS music player, but it will work, and every customer that switches to Amazon will be a win for Amazon and CEO Jeff Bezos in the long run.

    FORBES: Amazon Parks A Musical Monster Truck On Apple's Lawn

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