When a customer contacts an enterprise, he or she is looking for the right answer to a specific question.

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Large conglomerates have the capital, factories and customer contacts required to get new technologies like next-generation solar cells to market.

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We have found that on average every customer contacts us at one point, so we place a lot of value on that interaction.

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It added that, after a review, the company wanted its Peterborough base to handle all customer contacts and to close the rented Dearne Valley centre on 23 March.

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Customer satisfaction can be obtained by surveying your contacts at the customer and asking a series of questions about your performance.

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Fully integrated into BlackBerry Contacts, when the customer launches the app for the first time, WhatsApp can automatically scan existing phone numbers in the contact directory and extract the ones using WhatsApp, to help customers build out their contacts list and get started right away.

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Because of their direct contacts with customers, sales people and customer service reps are exposed to a wealth of information about customer concerns every day.

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Anyone with a good customer relationship or contact management system will likely want to bring their contacts and calendar down to their device to look at offline.

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If someone contacts Legacy Locker to report a client's death, the service will send the customer four e-mails in 48 hours.

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In this case, a customer may be a person (as in retail sales), or even an entire company and all the contacts with them.

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