"British Gas have a customer complaints department who would not even deal with it, " he said.
Several of the brokers working at Sky had histories of customer complaints, regulatory run-ins and and lost arbitrations.
Airlines deserve a big part of the blame--they have done a horrendous job of handling customer complaints.
Dubbed MuSIC, the new technology includes natural language processing to scan Twitter and Facebook for customer complaints.
FORBES: America's Most Promising Company Is Redefining Mobile: Meet 3Cinteractive
However, nearly 25% more flyers were bumped from flights in 2012 and customer complaints jumped 20% -- both whopping increases.
This program purports to disclose to investors all customer complaints, arbitrations etc, involving brokerage firms and individual brokers.
Twitter has become mission control for customer complaints and praise as well as a place to cultivate brands.
Also, once a lender becomes part of the network, LendingTree closely monitors customer complaints and diligently enforces borrower rights.
FORBES: How To Refinance Your Home: A Personal Journey Part II
" They claimed another official tolerated forgeries by "a high volume sales representative...with a terrible record of customer complaints.
Customer complaints fell for 10 companies, with Severn Trent seeing the biggest reduction.
How did Iomega, a company once famous for customer complaints, do so well?
The airline had the highest rate of bumped passengers in 2012, as well as the highest rate of customer complaints.
Seven of the donors, including Mandell, had either at least one regulatory violation or multiple customer complaints on their records.
To avoid this situation, marketers should consider establishing a separate Facebook page or Twitter handle dedicated to dealing with customer complaints.
FORBES: Challenging Holiday Shopping Season Has Marketers Thinking Of New Ways To Reach Consumers
In the past five years United has failed to crack the top four in fewest customer complaints, according to the Transportation Department.
He had gone public with Sky Capital Enterprises in 2004, and had been clean, as far as customer complaints go, for years.
Long before that, however, Jobs was extraordinarily embedded in handling customer complaints.
Individual brokers' histories--including customer complaints and records of bankruptcies--are online at www.finra.org.
He told the New York Times that he welcomed online customer complaints about him because they would help boost his Google search rankings.
FORBES: DecorMyEyes Merchant May Have Requested A Court-Appointed Attorney
For the company, the bottom line for LiveOps is providing the opportunity to quickly and easily manage customer complaints and offer good service.
FORBES: Saving Customer Service With Social Media - And A Song
In addition, in order to avoid customer complaints, in May 2005, Collins agreed to pay certain fees for two customers without alerting Ameriprise.
FORBES: Wall Street's Self Regulation Stalls: The Shocking Ameriprise Forgery Case
If you work for a tech company and your latest release has a bug, get ready for a busy day of responding to customer complaints.
The Welsh government also revealed it had received a total of 12 complaints relating to the carrier bag charge through its formal customer complaints policy.
The Financial Conduct Authority (FCA) the Financial Services Authority's successor in regulating the financial services industry is bringing out its own customer complaints data on Monday.
What this case demonstrates is the need for all registered persons to timely notify their employing firms of customer complaints, even those deemed to be baloney.
The reason behind the rise in customer complaints is unclear, but some franchisees say it could be partly because customers now have more ways to supply feedback.
It also had developed a grandaddy's deafness to customer complaints.
The Daily Mail reported customer complaints over what critics deemed a blander, more brittle biscuit - however, the company claims it hasn't changed the recipe for more than two years.
In barely ten months he has made dramatic changes, emphasizing flashier products and marketing, new Web sites to handle customer complaints and ideas and a bigger push to sell value-added services.
The second-ranked airline in terms of overall quality was low-cost airline Jet Blue, which posted better than average performance in terms of on-time arrivals, mishandled bags and customer complaints.
应用推荐