The program even spits out court-ready forms if, for example, a customer claims a medical emergency.
Cash from the sale will be split between repaying lenders and funding customer claims, though it said it anticipated just one in four claims would succeed.
The basis of competition will shift to other aspects of the business, such as customer relationships, claims processing, expense management and distribution.
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The apps were designed by Aflac to help its sales force access Aflac's customer database, claims or policy information while on the road.
Aflac, a big American insurer, has developed several apps that allow members of its sales team access to customer data and claims records without having to log in from a desktop computer.
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The other side claims that customer experience comes first and should drive business strategy.
Its customer support staff, claims assessors and clean-up crews have moved into the flooded area as the water drains away.
The company was outperformed by smaller rival Virgin Mobile, which claims its customer base has grown by 172, 000 to almost 1.2 million.
The company also claims that its customer service, even for cheap machines, is top of the line.
James Giddens says the former CEO, Jon Corzine, along with his executives may face legal claims for breach of fiduciary duty when they used customer money to fund a growing liquidity crisis.
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Just one customer, Metropolitan Life Insurance, will route about 23 million dental claims through ACS, cutting its costs by a third.
Freedman claims, among other things, that Renaissance could not refund customer deposits because it had fraudulently spent the unearned revenue in a mad dash to increase its cruise ship assets before a planned stock offering.
Cohan couldn't produce a single satisfied customer for FORBES, and we were unable to prove or disprove his many claims.
The battle over debit-fee limits focused on retailers' claims that debit cards, which draw upon existing funds in a customer's checking account, are little different from checks and cash and, therefore, should be priced as cheaply.
German insurance provider ERGO has built an in-house app for iPhone that thousands of agents use to process insurance claims, which has significantly reduced paper work and improved processing time and customer satisfaction.
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Too often, claims that "this will improve throughput by 8%" never materialize, because customer satisfaction drops, leading to lower customer demand, not a growth in transactions handled effectively.
The Daily Mail reported customer complaints over what critics deemed a blander, more brittle biscuit - however, the company claims it hasn't changed the recipe for more than two years.
The customer for these services was Leucadia, a financial-services firm that bought hundreds of thousands of defaulted debt claims for pennies on the dollar and hired Mel Harris to recover what it could.
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They will want to be seen paying claims quickly and to reap significant goodwill by eschewing some purely technical coverage disputes in order to both strengthen customer loyalty and appease politicians.
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