This federal customer change will, in turn, will favor the use of Blanket Purchase Agreement (BPAs) such as those provided by the General Services Administration (GSA) for cloud computing.
That could be something such as adding more drivers in Chicago, adding an hour in mandated break time for drivers or having a big customer change the location of its distribution center.
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People are clear that it isn't a health issue, so it's not producing a change in customer shopping habits.
Auto makers in India have been increasing their production of diesel vehicles because of the change in customer preference.
Over the last ten years there has been a sea change in customer preferences and their desire to be more in control.
Any customer who wants to change to another product would need to spend a fortune retraining staff, replacing software and so on.
Talking to customers wouldn't have helped much: The new paradigm didn't emerge because of a fundamental change in customer needs, but because of an explosion of network bandwidth.
But they are outgunned by the massive influence and lobbying dollars of the financial services industry, which has to change its customer relations business model if the fiduciary rule is ever put into place.
Additionally, it is likely that banks will change their customer banking model, charging additional fees for checking accounts and other value-added programs as they seek another source of revenue to cover the decrease in debit card revenues.
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If they were combined with a more fundamental change in the customer relationship.
Sequentially, CPGA increased in the fourth quarter of 2011 due primarily to a change in the customer mix towards branded customer additions and higher advertising costs.
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Targeting high-value policyholders, winning their loyalty and focusing on retention take on new importance, especially at a time of far-reaching organizational and business-process change, when customer relationships are apt to fray and attrition rates spike.
Guidelines for lenders say those who change their rates for those locked in to its products must notify each affected customer in writing at least 30 days before the change.
That means continual focus and change based on the existing customer base and existing competitors, as well as new opportunities for growth.
"If Facebook doesn't feel the pressure to improve customer satisfaction now, that may soon change, " ForeSee's CEO, Larry Freed, said in a news release.
Defense companies may think that their customers are military services and intelligence agencies, but the real customer is a political system that can change its mind about priorities overnight.
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Even the billions of bird launches in the now-overused example of Angry Birds represent a change in the way your customer expects you to meet his or her most fundamental needs.
In fact, change may threaten a longstanding customer relationship.
The year-over-year change in branded contract gross customer additions resulted in part from competitive pressures and the implementation of strengthened credit standards as part of T-Mobile USA's focus on improving the overall quality of its contract customer base.
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If a payment estimate changes after Buyback Boss receives a device, the company notifies the customer via e-mail of the price change.
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OnStar, for its part, acknowledges that it didn't do a great job of communicating these changes to its customer base and seems committed to making a change.
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True Agilists value individuals and interactions over processes and tools, working software over comprehensive documentation, customer collaboration over contract negotiation, responding to change over following a plan.
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In this period of change we are seeing the Chief Customer Officer roles emerge that are charged with managing the customer experience and the technologies and applications required to do so.
That, of course, could be disastrous for Apple in the long term, as it would involve significant culture change and focus away from the customer, who would see the company dividing its loyalties.
If they divided up Adelphia's customer base, those rankings wouldn't change, but it would put more distance between the leaders and the other U.S. providers, such as Cox Communications and Charter Communications (nasdaq: CHTR - news - people ), each with about 6 million customers.
The sequential and year-over-year change was driven by higher connected device customer deactivations during the fourth quarter of 2011.
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These players with a loyal customer base and global presence have the potential to change the dynamics of the the single-serve industry.
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Customer intelligence, analytics, and product delivery will all change dramatically on the back of another wave of technology investment.
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