So today, many cities are looking for more innovative, cost-effective approaches to managing their polluted storm water.

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Delta's ability to get pilots onboard its cost program, while managing to bring in non-union workers in every capacity except the dispatcher group, is a big part of why costs are mostly under control, says industry consultant Michael Boyd of the Boyd Consulting.

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Both are charged with managing the public's access to higher-cost drugs, medical devices and procedures.

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But as we learned in the disastrous HMO experiment of the 1990s, there is a fine line between managing care (a very good thing) and cost-cutting.

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In the past, multi-factor authentication was used mostly by large corporations because the cost of deploying the system and managing the tokens was so high.

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