They just landed their first corporate customer, the Nasdaq OMX Group, owners of that stock exchange.
Before Yesware, sales people would get hectored by their bosses to type into the corporate Customer Relationship Management (CRM) system the status of their sales calls.
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With upgrades in the equipment, he will soon be able to connect a corporate customer to a long-distance carrier in minutes rather than the 24 hours it now takes.
He notes that the company has had 7 consecutive quarters of 100%-plus revenue growth, and 8 consecutive quarters of 100%-plus corporate customer growth, plus close to 20% EBITDA margins for two years.
Xerox was a multinational corporation, with shareholders, a huge sales force, and a vast corporate customer base, and it needed to consider every new idea within the context of what it already had.
The merged company--to be called Sprint Nextel --promises to mesh the best elements of each company, including Nextel's (nasdaq: NXTL - news - people ) push-to-talk technology and strong corporate customer base, and Sprint's (nyse: FON - news - people ) high-speed data network.
Retailers must have the appropriate internal security procedures enforced on temporary sites as well to ensure all corporate and customer data remains protected.
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The difference will be that social ads are going to be built around a corporate website and customer social interactions rather than a social network itself.
Overall, LinkedIn will have to maintain the significant fees it charges to corporate and business customers while growing its corporate and business customer base significantly from a few thousand customers today to tens of thousands over the next few years.
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It sounded a lot like an oft-used corporate phrase--customer service.
But what is almost impossible to reproduce is a corporate culture that is truly customer-centric.
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Keep the hard-hitting information front and center (value proposition, revenue, customer numbers and corporate strategy).
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The September 19th customer-leashed corporate restructuring made it clear Netflix had no clue about what its customers wanted or needed from Netflix.
What's more, many jobs in the insurance industry use skills that are prevalent in fields like corporate finance, law and customer service, making a switch more feasible.
These are the firms that have turned customer knowledge into a corporate asset.
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Zappos is a hyper-modern company that has written the textbook on passionate customer service and incredible corporate culture and for that, I admire them very much.
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Operating in these situations exposes corporate staff to new sets of customer challenges, which can often deliver innovations in product design or services into the business.
In these cases and a million more like them, it seems that some cost-cutter has counted all the beans on the corporate side and none on the customer side.
One high-tech OEM, for instance, counted both large corporate buyers and small operators among its customer base.
Corporate culture as a tool to build customer preference for your products?
It is rare for companies to acknowledge hacking incidents because they fear that could hurt customer confidence and profits, corporate executives have said.
Yet companies up their chances for receiving better financing, better partnerships and a shot at being selected as a preferred customer by other firms if corporate governance issues are given importance.
Something tells me the days of customer service treated as a corporate backwater will be as distant as those customers who actually used to write complaint letters, private letters that had no audience, to corporate headquarters.
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His unit will now work across Standard Life's retail, corporate, wealth and direct-to-customer division.
The remarkable customer experience happens when the entire corporate culture, from the CEO to the front-line employees, values it.
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Analytical services: By understanding customer behavior, Maritz helps its corporate customers to improve how their interact with consumers.
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The problem, however, is that some business leaders do not fully understand what it takes to keep the customer providing the cheese to the corporate ship.
In addition to productivity as it ties to time worked, there are also the productivity bonuses associated with the ability to safely use social networks like Facebook and Twitter to meet corporate business objectives in areas like marketing, customer service and sales.
Taken from a corporate perspective, the best way to help a customer may be to let the customer help herself.
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