With 25 years in the trenches, an undergraduate finance degree from a reputable university, countless hours of training and continuous education, and the trust and goodwill I have built with the many sources that refer their clients to me, you would think my capture rate would be bullet proof.

FORBES: A Look Behind The Curtain: How To Choose A Mortgage Lender

Efforts to put in place a new role for managers as enablers of self-organizing teams, new Agile methods of coordinating work, new values of trust and transparency and continuous improvement, and horizontal communications will inevitably fall foul of the prevailing mental model of how the C-suite expects the firm to work.

FORBES: Move up http://i.forbesimg.com t Move down