Contextual design works by having team members watch customers in the act of trying to solve their problem and taking notes.

FORBES: Getting The Most Out Of 'Getting Out Of The Building'

As a text we use her book Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design (Interactive Technologies).

FORBES: Getting Started With Your Startup In 2013

While originally developed primarily as a design exercise, in my experience contextual design also adds immensely to development of the marketing value proposition.

FORBES: Getting The Most Out Of 'Getting Out Of The Building'

After developing a hypothesis on which customer segment a product is focused on, a team can use a technique like contextual design to look at behavior patterns and latent needs.

FORBES: Getting The Most Out Of 'Getting Out Of The Building'

We do this by incorporating lessons and assignments in agile development, iterating user interface by using emerging lean user experience methods and well grounded user research methods like contextual design.

FORBES: Getting Started With Your Startup In 2013

With innovative features such as Augmented Reality, personalized and contextual Live Tiles and beautiful app design, enabled through the rich Windows Phone UI, we believe Nokia consumers will love this exclusive one stop shop for entertainment.

ENGADGET: Nokia and AOL announce Entrance, an entertainment app for Nokia's Windows Phone devices

The chapter called, The Contextual City, could not be written without discussing the design tools created by Autodesk.

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