This led to 53% of those questioned saying that new technologies had increased the quality of their contact with distant family members, while 47% said it improved interaction with those they live with.
" Johnathan Poon, Microsoft's current quality assurance guru, finished off the tongue-lashings by prompting Steve Jobs to "contact Poon if he needed someone to advise on how to improve quality checks.
We duly got in contact with their after sales people, sending pictures of the faults we could find along with the quality assurance labels and descriptions of the faults.