They are what drove Donna Flagg, a human resources consultant, to write Surviving Dreaded Conversations: Talk Through Any Difficult Situation at Work.
The report was compiled by equality and human resources consultant Harry McConnell.
"Asking smart questions is a positive quality in an employee, " says Holly Stroupe, a Bank of America human resources consultant who was hired full time after her own internship.
To be fair, the NLRB did not consider the attorney-client privilege in Banner Health, presumably because the case involved investigations conducted by a human resources consultant, not an attorney.
"While it's important to treat your internship as a job interview, it's also important to make it a learning experience coupled with self-exploration, " says Holly Stroupe Vestal, a human resources consultant for Bank of America's Banking Center Channel, who was hired full time after her own internship.
"She equated the proposed title with being able to tell people what to do, " recalls Susan Heathfield, a human-resources consultant in Williamston, Mich.
The trick, says human-resources-technology consultant Elaine Orler of Talent Function Group, is building software that can predict a good fit between candidate and employer.
Before he became a consultant and coach, Couper worked in human resources and training at several big companies in Chicago and Los Angeles, including the now-defunct consulting giant Arthur Andersen.
"Somebody who comes in and says, look how great I am--that can be a serious turn-off, " says Jeff Hunter, vice president of human resources at Dolby Laboratories in San Francisco and a career and workplace consultant for Glassdoor.com, a job review and ratings site.
In a statement, the BBC said Ms Granger was "an experienced expert in human resources issues" who, for the past four years had worked as a consultant and executive coach with a "range of public and private sector clients".
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