Lloyd Conover invented the antibiotic tetracycline and has probably saved a billion lives from early demise.
Cisco has historically struggled to sell to small businesses, which often lack the sophistication to deploy the company's complex products, says Conover.
"We only expected weakness in the over-the-counter segment, but other areas, including oral care and wound care were weaker than we anticipated, " Conover said.
"My son won't stop stealing my iPhone, " says Chelsea Conover, an office manager and the mother of 11-year-old David, who is entering the seventh grade this September.
Damien Conover: When we look at the large pharmaceutical industry, we believe that it is still undervalued, despite a run-up in stock prices for this group over the past 12 months.
FORBES: Believe It Or Not, Pfizer, Novartis And Other Pharma Stocks Are Still Undervalued
Morningstar pharmaceutical-industry analyst Damien Conover estimates that Pfizer can expect generic competition to undercut gains from new drugs, to the point that sales will grow by just 1% a year on average going forward.
The authors, Mitchell Conover of the University of Richmond, Gerald Jensen of Northern Illinois University, Robert Johnson of the CFA Institute and Jeffrey Mercer of Texas Tech University, studied data from December 1970 through August 2007.
Morningstar analyst Damien Conover said the consumer segment has been a chief revenue generator for the company in the past, but their "tarnishing image, " resulting from the product recalls, has been detrimental to the sensitive sector.
So when the online Mac store shut down for two hours last week--often a harbinger of new products being released--Conover knew that she'd be hearing from her son that he just "had" to have their latest offering.
Current Analysis senior analyst Joel Conover says Cisco had been lagging in the CRM space, where competitor Avaya (nyse: AV - news - people ) already released software to connect its IP telephone systems to Microsoft's CRM.
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