Screening procedures drew 1, 960 complaints since January 2010, and security checkpoint processing time got 2, 484 complaints since then.

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Attorney General Eric Schneiderman has notified the national monitoring committee established to enforce the five-bank agreement, citing complaints of 210 prompt-processing violations by Wells Fargo and 129 by Bank of America.

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Dubbed MuSIC, the new technology includes natural language processing to scan Twitter and Facebook for customer complaints.

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