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The problem is not the compensation plan or lead scoring criteria, but how the customer is being treated.
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The good news for the passenger is that being 'bumped' at a European Union airport can lead to compensation.
BBC: Q&A: Air passengers' rights
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Not complying with the ECHR could lead to thousands of compensation claims by prisoners.
BBC: European court adjourns prisoner voting case
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Additional responsibilities and more complex roles also lead to more significant increases in compensation.
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And while the Bush administration is dragging its feet over the tobacco treaty, it has apparently not abandoned its own case against the tobacco firms, which could lead to criminal charges and more huge compensation payments.
ECONOMIST: Quitting is tough
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Although in most cases there is little or no monetary compensation, it is often excellent experience and can possibly lead to employment with a firm that is seeking that particular experience or appreciates your work ethic.
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Can anyone be confident that a shareholder revolution will lead to better, as opposed to lower, compensation levels?
FORBES: Steering Clear Of The Executive Compensation Bog
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For others, it may simply lead to the loss of their jobs or reduced compensation and bonuses.
FORBES: Fin Reg Passage Foretells Grim Economic Outlook
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But the nine Supreme Court judges widened this by saying that if a person could prove that no set of circumstances could possibly lead to their conviction by a jury, they could get compensation.
BBC: Barry George loses compensation case
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Until better disclosure is provided, even consistent pay definitions will lead to different analytical results across companies due to weaknesses in the reporting of executive compensation data.
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Perhaps less frequently noted are the pay plans that provide such a big performance incentive for individuals that they can lead people to take risky and even illegal actions in order to make their pay -for-performance compensation plans pay off.
FORBES: Outrageous Executive Compensation: Corporate Boards, Not the Market, Are to Blame