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Investors who cannot communicate in English should make arrangements to have someone that they trust and who is competent to translate financial documents, timely review all communications from the brokerage firm: trade confirmations, monthly statements, notices, letters, etc.
FORBES: Se Habla Espanol and No Finding of Misconduct in Chase / LPL Arbitration
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Thanks to the communications revolution, the general public can now examine allegedly scandalous statements, in their full context, and reach its own informed judgment on what they mean and whether their author should be punished.
CNN: ASIANOW - TIME Asia | Malaysia: Sued into Silence
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Following additional communications between FINRA and Casper, around April 3, 2011, Casper produced the requested bank account statements.
FORBES: FINRA Bars Broker For Loans From Elderly Widows And Family