My new book on authentic communications, Trust Me, was published by Jossey-Bass in January 2009.

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He is the editor of the new book New Directions in Communications Policy.

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Read the sales book for Cisco Unified Communications, complete with elevator pitches.

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Three decades ago, the French government developed Minitel, a national communications network that allowed users to send messages, book train reservations and so on.

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The book apparently features quotes from both Anita Dunn, a former communications director and Christina Romer, former Chair of the Council of Economic Advisers.

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Many of my colleagues (and readers) end up paying thousands of dollars needlessly for their communications costs while overseas, which is why I am writing my latest book: to explain how to stay connected securely, easily and very inexpensively.

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European communications director John O'Hare said the Dow Corning decision was a direct impact from a reduced order book.

BBC: Double jobs blow for manufacturing

One of the case studies we describe in our book tells the story of John Birrer, the senior vice president of customer experience at Charter Communications.

FORBES: You Are In The Customer Experience Business, Whether You Know It Or Not