At his best in his communication of the written word, for years to come Catholics and other believers will be able to read his three encyclicals on faith, hope and love.
After all, professionals are among our most robust users and providers of feedback for software like Microsoft Word and Excel, as well as communication and collaboration applications like Outlook and SharePoint.
These studies not only allow us to understand communication in a new way, they also reveal methods to becoming much more persuasive and successful without changing a single word we say.