Effective communication is an essential component of professional success whether it is at the interpersonal, inter-group, intra-group, organizational, or external level.

FORBES: 10 Communication Secrets of Great Leaders

The second component of good communication, making sure it was received and understood, is clearly missing.

FORBES: Better Communication: Technology Isn't Always The Best Solution

The second and frequently over-looked component is the responsibility of the communicator to make sure the communication was received and understood.

FORBES: Better Communication: Technology Isn't Always The Best Solution