The combination of Customer Relationship Management (CRM) capabilities and productivity tools give you the ability to easily create and manage customer interactions with everyday tools such as e-mail, shared calendars, IM, video conferencing and document collaboration.

FORBES: Two Clouds Equal a Storm of Productivity

It is Emanuel's combination of experiences -- plus his strong personal relationship with Obama -- that would make him a strong chief of staff, said CNN political analyst Paul Begala, a fellow Clinton veteran.

CNN: Emanuel expected to bring 'tough-minded' approach to White House