Nina can also interact across devices and applications, so that customers can choose to connect by voice, mobile device or web page or any combinationand still retain the context of the interaction.
It is an organic creation that is more than the mechanical combination of boxes on the org chart and the interaction of job descriptions and carefully crafted incentive formulas.
Collaboration for one relies on interaction between people, whether intentional, tangential, or incidental, and sometime a combination of any of these.