Riggs said it would benefit from tighter integration with business collaboration tasks, such as the ability for conference call participants to share their desktops and brainstorm ideas on a virtual whiteboard.

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With the degree and amount of change increasing, success is becoming more and more dependent upon the ability to manage the collaboration of processes between employees as well as with vendors and customers.

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"We started enterprise search with the ability to search a company's Intranet, then added the ability to go into databases, collaboration systems, and applications, now this, " said Matthew Glotzbach, product management director for Google enterprise search.

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SC2 pilot cities were selected on the basis of economic need, strong local leadership and collaboration, potential for economic growth, geographic diversity, and the ability to test the SC2 model across a range of environments.

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They cracked the code of cultural collaboration, aligning the coolest, most influential individuals with their asset (the ability to manufacture and distribute a quality product to the masses).

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Office 365 offers Office Web Apps plus access to hosted versions of Outlook e-mail, Sharepoint collaboration, and Lync instant messaging (formerly Office Communicator), as well as the ability to download the full version of Office 2010 Professional Plus.

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However, in the context of capturing work-related communication to facilitate collaboration or create an audit trail, face-to-face communication has a few weaknesses (my ability to accurately capture notes and my memory of the myriad conversations I have about work every day being just two of them).

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