She described how, hours before he died, he complained that he was cold and wanted to go home.
BBC: Ann Clwyd MP's campaign for compassion in nursing
It's not uncommon for a patient to go to a doctor with a common cold and be sent home with five boxes of pills and an IV drip.
FORBES: Leadership
As the hours ticked by, small groups of strangers huddled in the cold trying to piece together what was happening and more importantly, when they could go home.
BBC: Night to remember for snow-bound drivers
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