Instead create a culture that values transparency, knowledge management, mentoring, coaching, and process.

FORBES: Seth Godin's Linchpin Theory: Sound Advice or Career Suicide?

But at Fortuna they believe that good admissions consulting should provide a coaching experience that helps candidates to use the application process itself as an opportunity for self-discovery and development, not just a tool to get in.

FORBES: Connect

While she is no longer coaching on the sideline, she plays a role in the team selection process.

FORBES: Move up http://i.forbesimg.com t Move down