"Additional improvements include the development of an enhanced clinical service over the telephone to avoid taking patients unnecessarily to hospital and the development of a range of alternative care pathways to support patients receiving care at home or within the community, " the spokesperson said.
One of the report authors, Dr Robert Clarke, from the Clinical Trial Service Unit at the University of Oxford, said that the findings were "reassuring".
Some of the information disclosed to Mr Ackroyd came from Brady's medical records on a confidential database known as the Patient Administrative and Clinical Information Service (PACIS).
BBC: NEWS | UK | England | Manchester | New battle for Brady journalist
On Sept. 15, Rory Collins, the head of the Clinical Trial Service Unit at Oxford, was called by Merck and told of the SEAS result, according to the letter.
The American Cancer Society Clinical Trials Matching Service is a free, confidential program that helps patients, their families and health care workers find cancer clinical trials most appropriate to a patient's medical and personal situation.
CNN: Are there any treatments for acute myelogenous leukemia?
Rory Collins, co-director of Oxford University's clinical-trials service unit (which demonstrated the efficacy of aspirin against heart disease) has managed to piggy-back on a commercial trial in order to test the notion that folic acid, a food-supplement commonly given to pregnant women, may also prevent heart attacks.
Dr Brennan, who was the clinical director of the service from October 1990 until he took paid leave in June 1997, failed to carry out a key test on dozens of women which involves taking a sample of cells from the suspected cancer with a fine needle, the GMC was told.
Recently published data by the Lund Report indicates that Kaiser patients enrolled in their patient portal, which includes secure messaging with doctors, access to clinical data, and self-service transactions, are 2.6 times more likely to stay with the organization than those who are do not participate online (see more on avoiding system leakage in ACOs here).
FORBES: Myth and Reality of Doctors Getting Overwhelmed by Emails
So any of our clients, if they are sending to a local pharmacy, or to a specialist or laboratory, they can "friend" that laboratory or specialist or pharmacy onto athenaNet, and without getting onto any of our other services, that entity can start paying for and receiving online clinical information from our cloud-based service without having to be on it.
WSJ: Boss Talk: Updating Doctors' Offices With the Help of Cloud Services
Case workers will have to find out a lot about people's lives and "where the barriers are to returning to work", said Dr Rob Hampton, a GP in Leicester and a founder and clinical director of the Leicestershire Fit For Work Service.
"The whole health economy, including clinical commissioning groups, local hospitals and the West Midlands Ambulance Service, is working together to reduce these pressures and high quality patient care remains a priority, " he said.
In contrast, the existing NHS Direct service is also initially answered by trained non-clinical staff, but they do not have the capacity to request ambulances or book appointments - and patients receive a separate call back if they need to speak to a nurse or doctor.
The local ambulance service said it had learned valuable lessons and changed its clinical practice.
That post is held by Marion Walker, who is also clinical director of Berkshire Healthcare NHS Foundation Trust's substance misuse service.
This is equally true of clinical conditions but the benefits are the experience of the people providing the service who are on hand to deal with any problems.
Dr Muirhead claimed the new system, manned by non-clinical staff rather than a nurse or doctor used by the current Shropdoc service, would err on the side of caution.
The prison service has told the BBC the decision to move Price was taken on clinical advice from healthcare staff at the South Eastern Trust.
The report said 58% of justified complaints about the East of England Ambulance Service concerned delays in the arrival of crews, 17% were about clinical care, 15% were over staff attitudes and 5% about emergency call handling.
The NAO report states that last year Serco regularly had insufficient staff to fill all clinical shifts, but a review found that there was "no evidence" that the service provided was clinically unsafe.
The new powers are a reflection of the increasing role of the ombudsman in the health service complaints system since 1996, when that body was allowed to investigate matters of clinical competence for the first time.
In its submission to the consultation, the National Clinical Forum - a panel of leading doctors set up to give advice to health boards on service change - said plans to maintain secondary care at four hospital sites were "unsustainable" and that a two-centre model was the "only option with a chance of longer-term sustainability".
The North Staffordshire clinical commissioning group said it had chosen the firm because it would provide a "cost effective and efficient" service.
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