Using the software, users can click on a contact in the CRM application and automatically call that person on their IP phone, or have a customer's records automatically pop up on their computer screen when he or she calls.

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The review notes that all of the media player and internet controls are the same as the aforementioned device (Cover Flow, lists, zooming, etc.), though the touch allows you to "double-click" the button on the front of the device to bring up a music control-panel, no matter what application you're in.

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But you can also click on a traditional Windows application and it will open it in the desktop view.

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