We should be training the young men and women who have been displaced as a consequence of Katrina to provide basic services like environmental cleanup and construction work.
Not just by advancing insurance payments for cleanup and other initial response work, insurers can also provide enhanced customer service to expedite each of these specific customer needs if only by being impeccably responsive when inquiries as to scope of coverage are made, or clarifications on notices or extensions are sought.
The company has previously acknowledged responsibility for the spill and pledged to work with state and federal officials to make sure the cleanup is adequate.