Mr. Host says he devotes at least half a classroom session each semester to teaching students about the design of name badges.

WSJ: Conventional Wisdom: Nametags Say a Whole Lot About You

On a salesperson's first day on the job at one of Best Buy's 759 stores he or she gets a four-hour classroom session that focuses on the required goals, how to fit into the store's sales force and the basics for giving the customer a happy experience.

FORBES: Teaching the Teachers