They hired a full-time training staff to support employees with world-class instruction in customer service and support.

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What Salman Khan and his Khan Academy did for elementary and secondary education, offering world-class instruction online for free, will soon be replicated throughout academia.

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In order not to embarrass myself in Colorado and also to hopefully enjoy the experience more fully, I decided to enroll in a private instruction class.

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Most in need of instruction is a new lower class, perhaps a fifth of the white population (Mr Murray excludes blacks and Latinos, simplifying his thesis by taking race out of the equation), whose plight forms the next part of his book.

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The class, being piloted this spring, will have instruction in business history, ethics, social responsibility, sustainability and other subjects.

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Likewise, public teachers, many of whom teach less than required to the general class while offering the balance as "advanced" instruction to students whose parents are able to pay.

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There are several levels of yoga instruction, and you'll want to be sure that your class is designed for beginners.

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Instruction comes via live presentations and taped sessions from well-known professors, though much of the class time is spent with "coaches, " usually business students in their late 20s who facilitate the classes with one-on-one assistance.

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