Glasgow firm Walker Sandford Property Management looks after several thousand households in the city, but its tactics have led to a series of angry claims by a significant number of its clients.
Brian Walker, leader of the Labour-run council, admits the city's economic rebirth has passed by too many people whose jobs vanished as manufacturing shrank.
Walker spent part of this week at fundraisers in Connecticut for the state Republican Party and in New York City for the New York State Republican Committee.