It is callous and contradictory for health care institutions devoted to caring for patients regardless of the causes of their illness to refuse to employ smokers.
Instead of caring about their customers and their experience, all they really care about is how many people they can attract into the Web and how much they can earn in the process.
Ai-jen Poo is co-director of Caring Across Generations, a national coalition of 200 advocacy organizations that promote quality care and support and a dignified quality of life for all Americans.