Equally, what once seemed like decent treatment for city workers, i.e. generous health care, pensions and pay, particularly for firefighters and police, is now seen as absurd featherbedding.

BBC: Debt and defiance in bankrupt Stockton, California

Users will no longer need to care whether the stuff they are looking for is on the web, in their e-mail, or in their Word documents.

ECONOMIST: The internet

The psychologist talked to patients about their treatment and their goals for care, and the team came up with a treatment plan that was e-mailed to the patient's doctor or posted in an alert in the patient's medical record.

CNN: Plagued by chronic pain? Treatment teams can help

The country then made changes to strengthen the quality and availability of outpatient primary-care services (including payments to encourage physicians to provide e-mail access, off-hours consultation, and nurse managers for complex care).

NEWYORKER: The Hot Spotters